Damaged goods, breakages, short deliveries and incorrect goods

Please ensure all orders are checked within 48 hours of receiving delivery. Please provide a basic inspection of the goods to ensure:

Faulty items

Returning an unwanted item

We want you to be delighted with your purchase but if you wish to return anything please click here to initiate your return and simply follow the instructions.  

What happens once we receive your return

Our Returns Department will be in touch via email once your item has been delivered
To enable us to process your return effectively please ensure the returns form has been completed giving full details for the return reason.

Once the item has been received back by us it will be processed through our Returns Department including a full inspection and testing. Should your item be found to be faulty or not up to the required standard a credit will be issued within fourteen days including any applicable carriage charge.